Stack's Bowers Galleries Privacy Policy

This privacy statement covers the websites published and maintained Stack’s Bowers Numismatics, LLC, doing business as Stack’s Bowers Galleries (“Stack’s Bowers”). Stack’s Bowers takes the privacy concerns of its customers very seriously. We have created this Privacy Policy to let you know what information we collect when you register with or visit our websites, why we collect it, and how it is used.

This Privacy Policy explains the data collection, data security, and use practices of Stack’s Bowers website. The terms "you," "your," and "yours" refer to the customer utilizing our website. The terms "Stack’s Bowers," "we," "us," and "our" refer to Stack’s Bowers. This Privacy Policy is incorporated into, and made a part of our Terms and Conditions, which governs your use of this website in general.

By using this website, you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms and Conditions take precedence over any conflicting Privacy Policy provision. We may occasionally update this Privacy Policy. When we do, we will also revise the "Last Updated" date of this Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personally Identifiable Information we collect. Your continued use of the websites constitutes your agreement to this Privacy Statement and any updates.

What Information Is Collected?

"Personally Identifiable Information" means any information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number or other contact information.  Stack’s Bowers collects certain Personally Identifiable Information from you when you visit our website or register to participate in an online auction. Information we collect may include your name, phone number, address, email address; and where applicable, credit card or other payment information, demographic information, purchases, credit and payments history. 

In some cases you can choose to modify, edit, or delete your Personally Identifiable Information by visiting the "my account/settings" page through a link available on the home page of Stack’s Bowers’ website. In order to provide the most convenient experience possible for our customers, the server on Stack’s Bowers’ website may also automatically receive and record information from your browser on our server logs when you visit our website, including your IP address, cookie information and the page(s) you request. You can set most web browsers to inform you when a cookie has been sent to you and provide you with an opportunity to refuse the cookie, or generally not to permit cookies and other types of automated data collection. However doing so will impact critical functionality and user experience. Automatically collected information does not include Personally Identifiable Information. Our server automatically collects data about your server's internet address, known as an IP Address, when you visit Stack’s Bowers Website. Your IP Address is used to help us identify you and gather demographic information, but does not include Personally Identifiable Information.

How We Use the Information We Collect

We use Personally Identifiable Information to support the products and services offered on our Websites, notify you of technical updates or changes in policy, and to deliver other customer services. We also may use Personally Identifiable Information to offer you new products and services.

In addition, we may use your Personal Identifiable Information to send you notices about upcoming events or otherwise correspond with you about products and services. You may opt-out of receiving such notices.

From time to time, we may contract with third parties for services, such as the provision of operational support to the website's server or marketing data analysis; these services may need to obtain access to Personally Identifiable Information in order to provide the service. If we disclose such information to third parties, it will only be for these limited purposes and we will take every precaution to keep such information secure; we will never disclose your Personally Identifiable Information to any third party for that party's marketing purposes without your explicit permission. Your Personal Identifiable Information will be sent to third parties to process your transactions, maintain your account, and to respond to legal matters.

Is The Information Shared or Disclosed?

Stack’s Bowers does not rent, sell or share Personal Identifiable Information it collects about you to with third parties without your permission except as noted in the previous section. However, Stack’s Bowers may disclose Personal Identifiable Information if required to do so by law or in the good faith belief that such action is necessary to: (1) protect and defend Stack’s Bowers’ rights or property, or (2) act in urgent circumstances to protect the personal safety of Stack’s Bowers users, our website, or the public.

We may use third parties to help us operate our website and deliver our products and services, and may share Personal Identifiable Information with affiliates, service providers and other third parties to provide products and services for or through this website.

Right to Opt Out

You have the right to "opt out" of certain of our uses of your Personal Identifiable Information. For example, at the time you are requested to provide Personal Identifiable Information on this website, you may have the opportunity to elect to, or not to receive correspondence from us (either on our behalf or on behalf of an affiliate or third party). You may also make this request by sending us an email to info@stacksbowers.com. Please understand that if you opt-out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us. You may control how you receive such non-promotional correspondence from us by updating your account preferences. You may not opt out from our using your Personal Identifiable Information to process your transactions, maintain your accounts, and respond to legal matters.

The Security of Your Information

Stack’s Bowers will take reasonable steps to protect the security of all Personal Identifiable Information provided to this website. However, due to the inherent nature of the Internet, we cannot guarantee that information, during transmission or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others. Credit card information stored electronically is only accessible by authorized individuals. It is stored encrypted in our databases which are also secured and only authorized individuals have access to those servers. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.

Email

Stack’s Bowers seeks to avoid sending unsolicited bulk email (spam). Stack’s Bowers sends email messages to customers who have provided us with their email address and have elected to receive mailings. If you opt out of promotional emails, Stack’s Bowers may still send email messages related to your purchase of products or services.

Legally Compelled Disclosures

We may disclose user information to government authorities, and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information in connection with investigations or when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the website, or anyone else that could be harmed by such activities.

Business Transfer

Stack’s Bowers regards its databases of customer information (which will include your Personal Identifiable Information) as a valuable asset. In the event that Stack’s Bowers sells all, or substantially all of its or their assets, is acquired by a third party as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, such databases containing Personal Identifiable Information may be one of the transferred assets. By using the website you consent to such transfer of your Personal Identifiable Information.

Your Access Rights

In some cases you may review and edit the Personal Identifiable Information that is stored in your user account on this website (e.g., your passwords and other contact information) by visiting a "My Profile" or similar area of your account on this website or by emailing info@stacksbowers.com, or calling 1-800-458-4646. We will send you a copy of the Personal Identifiable Information we have on file in your user account (if any). You may send us new or updated information at any time. For example, clients may change their passwords and validation reminder at any time. We will endeavor to respond to your request to access, update or delete your information as soon as practicable. Before we are able to provide you with any information correct any inaccuracies or delete any information, however, we may ask you to verify your identity and to provide other details to help us to respond to your request.

Auction Platform and Third Party "Linked-To" Web Sites

When you are on our Web Site you may utilize an auction platform provided by Auction Mobility’s Auction Experience Management Platform, which is subject to its own privacy policy, a copy of which is available for your review on our Web Site. In addition, when you are on our Web Site, you have the opportunity to visit or link to other website operated by unaffiliated third parties. Websites not operated by Stack’s Bowers may collect Personal Identifiable Information about you. Stack’s Bowers does not control sites that are operated by these unaffiliated third parties and is not responsible for the information practices of these sites. This Privacy Policy does not address the information practices of those other website.

Changes to this Privacy Policy

Stack’s Bowers reserves the right to change or update this Privacy Policy, or any other of our policies or practices, at any time, and will notify users of this website by posting such changed or updated Privacy Policy on this page. Any changes or updates will become effective immediately upon posting to this Web Site. Under certain circumstances, we may also elect to notify you of changes or updates to our Privacy Policy by additional means, such as posting a notice on the front page of our website or sending you an email.

Contacting Stack’s Bowers

If you have questions about this policy or about Stack’s Bowers’ practices, we will respond promptly when you contact us by email at info@stacksbowers.com or by postal mail at: Stack's Bowers Galleries., 1231 East Dyer Road, Suite 100, Santa Ana, California 92705.


Auction Mobility Privacy Policy
Updated December 15, 2014

This privacy policy (this “Privacy Policy”) governs your use of Auction Mobility’s Auction Experience Management Platform on the website(s) (the “Site”) and mobile application(s) (the “Application”) made available by Auction Mobility LLC (“we,” “us” or “our”) on behalf of Stacks Bowers (the “Auction House”). The Site and Application allow you to, among other things use your computer or mobile device(s) to place bids and monitor live auctions (collectively, the “Services”).

Information We Collect

We collect and store information that you voluntarily provide to us as well as data related to your use of the Site and Application.

When you register with us and use the Services, we ask that you provide your name, email address, user name and password. You can also choose to provide us with additional information, such as a contact phone number. All of the information listed in this paragraph is collectively referred to as your “Individual Information”. You may review, correct, update or change your Individual Information on your account profile at any time.

If you choose to purchase an item at auction, your payment information is processed by a third party payment processor. Please carefully read the section titled “Processing Payments for Auction Items” below.

In addition, we automatically collect certain information and analytical data related to your use of the Site and Application (“Usage Information”). In the aggregate, this information is non-personally identifiable or anonymous information about you, including the date and time of your visit, the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, location and the features of our Application you accessed (collectively “Aggregate Information”). This Aggregate Information is in no way associated with your Individual Information.

How We Use Information; Data Retention Policy
We use collected information to make available and to improve our high standard of reliable services. We use such information to:
  • respond to inquiries or service requests and monitor such responses;
  • provide information about and market our products or services;
  • resolve problems; and
  • manage the Site and Application and assess usage of the Services.

We will retain Individual Information for as long as you use the Site and/or Application and for a reasonable time thereafter. We will retain Aggregate Information for up to 24 months and may store it thereafter in the aggregate. If you’d like us to delete your Individual Information that you have provided in connection with the Services, please contact us at info@auctionmobility.com and we will respond within a reasonable time.

Disclosure of Information

We host the Site and Application and provide the Services in connection with the Auction House. We share your Individual Information and Usage Information with the Auction House for their business purposes, including marketing purposes.

Processing Payments for Auction Items

We use a third-party credit card processor to process payments for auction items that you choose to make through the Services. To make this possible, your name, billing address and order total are shared via secure (encrypted) means with this third-party payment processor for the sole purpose of completing your order. Please note that your credit card information (number, expiration date, security code) is stored by the third party payment processor and not us, and as such, is subject to that third party processor’s privacy policy. It is important that you review the privacy policy of our third party processor to understand how your information is stored and processed. We are not affiliated in any way with the third-party payment processor.

Service Providers and Affiliates

We do not sell or rent your Individual Information to third parties. We may disclose Individual Information to our third party service providers to provide you with the Services, including our third party payment processor. We share Aggregate Information with companies that provide public relations and marketing services for us. Such information will only be shared by us to customize, measure and improve our Site, Application and Services.

Legal Processes

We disclose information, including Individual Information, that we believe is appropriate to protect our rights, or to cooperate in investigations of fraud or other illegal or inappropriate activity or in response to a subpoena, court order or other comparable legal process. If a subpoena seeks information about an identified user or limited group of users, we’ll make reasonable business efforts, if permitted, to contact the user(s) before providing information to the party that requests it. We cannot guarantee that we will be able to contact the user(s) in all cases.

We may disclose Individual Information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).

As with any other business, it is possible that in the future we could merge with or be purchased by another company. If we are acquired, the company that acquires us would have access to the information maintained by us, including Individual Information, but would continue to be bound by this Privacy Policy unless and until it is amended.

Aggregate Information

We are not limited in our use of Aggregate Information that does not permit direct association with any specific individual, or non-identifiable aggregate information about our users (such as the number of users of our Services, the geographic distribution of our users, the amount of information located and/or removed, etc.).

Application Push Notifications, Choice and Opt-Out

The Application can also provide you with push notifications of upcoming events, such as sales or auctions. You can opt out of receiving push notifications at any time by using the settings on your mobile device. You can stop all collection of information by the Application by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Cookies, Use of Cache Data

We also collect certain information about your mobile device automatically, such as the type of mobile device you use, your mobile device’s unique device ID, the Internet Protocol (IP) address of your mobile device, your mobile device operating system, location, the type of mobile device Internet browser you use, and information about the way you use the Application. If you prefer, you can program your mobile device so that it does not store this information while utilizing the Applications. Certain Application features may only be available through the collection and use of this type of “cache data”. We may use cache data to assist in data collection and to track Application usage and trends to help us better serve you.

Some of our business partners (e.g., analytical tracking software providers like Google Analytics and MixPanel) use cookies and tracking technologies on the Site and Application. We have no access to or control over these cookies or tracking technologies. These service providers collect information such as how often users visit this Site or use the Application, what pages they visit when they do so, and what other sites they used prior to coming to the Site. We use this information only to improve the Services, but do not combine it with personally identifiable information.

Account and Security

The security of your account relies on your protection of your password and mobile device(s). You are responsible for maintaining the security of your password. You are solely responsible for any and all activities that occur under your account or on your mobile device. You may not share your password or Services account with anyone. We will never ask you to send your password or other sensitive information to us in an email, though we may ask you to enter this type of information on the Site or the Application interface. If you believe someone else has obtained access to your password, please change it immediately. If you believe that an unauthorized access has already occurred please report it immediately at info@auctionmobility.com. You must promptly notify us if you become aware that any information provided by or submitted to in connection with the Services is lost, stolen, or used without permission.

If you have general concerns or questions regarding the security of information collected, processed or stored by the Site and/or Application, you can contact us at info@auctionmobility.com.

Children’s Privacy

The Services are not directed to persons under the age of 13 and Services (including downloading the Application), should not be used by any person under the age of 13. If you become aware that your child has provided us with personal information without your consent, please contact us at info@auctionmobility.com. We do not knowingly collect or solicit information from, market to or accept services from children. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child’s account.

Effective Date; Policy Changes

Each time you use the Services, the current version of the Policy will apply. Accordingly, when you use the Services, you should check the date of this Policy (which appears at the top of the Policy) and review any changes since the last version. Our business changes frequently and this Policy is subject to change from time to time. Unless stated otherwise, our current Policy applies to all information that we have about you. We will not materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Governing Law; Notice to California Residents

This Policy is governed by the laws of the State of Delaware without giving effect to any principles of conflict of law. Please note that our Services are designed for compliance with United States data privacy and security regulations. The United States and other countries have not harmonized their privacy regulations. We have written this Policy to satisfy United States regulations and the users of the Application and Services agree to that level of privacy protection.

California Civil Code Section 1798.83 permits customers who are California residents and who have provided us with “personal information” (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes. If you are a California resident with questions regarding this, please contact us via email at info@auctionmobility.com or by mail at Auction Mobility, 192 South St., Suite 200, Boston MA 02111.

Contact Us

To contact us with your questions or comments regarding this Policy or the information collection and dissemination practices of the Application, please email us at info@auctionmobility.com.

All trademarks, service marks, and other proprietary materials herein are the property of Auction Mobility LLC.
All rights reserved.